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“Building a true network in the leisure business”
Jean-Marie Lasbleis, Manager of Certified Trainings

“Imagine, create, grow...”, Philippe Gas, C.E.O. of EuroDisney has 3 major ambitions.

So that this can happen, be it for developing our business or for developing you, Disneyland Paris puts training is at the heart of Human Resources.

Whatever your seniority and/or qualification, you have the right to learn, evolve, perfection yourself…in other words, to grow.

Multiple solutions exist to accompany you, proven recognized training programs are available, and the Disney University exists on site.

Proof of a win-win situation with which we are able to provide you: You develop yourself and we develop together.

At Disneyland Paris you benefit from individual accompaniment which allows you to progress throughout your entire career.Through the integration programme followed upon arrival, you discover The Walt Disney Company, Disneyland Resort Paris and your work environment.

You then learn the basics of your new job by following a training programme specific to your profession.

Disneyland Paris ensures a professional development by proposing training possibilities adapted to each profession.Further training possibilities adapted to each profession ensure that Disneyland Paris can develop the professional ability of each individual.

You will have the possibility to grow, take responsibilities and make decisions. Our management and leadership programmes can help take you down this road. Seventy percent of Managers in our company are recruited internally.

Get Trained

2 major programs with possibility of obtaining a diploma (full salary, open-ended contracts (CDI) :

• Hôte d'Accueil Touristique in 15 months: 3 vocations (F&B, sales, attractions). “Agent de Loisirs” title a diploma delivered by the Work Ministry.
• HAT Spé in 18 months: Vocations in various operations. “Bac Pro Service” or “Technicien Accueil Touristique” diploma (your choice)

Numerous other development programs are provided in conjunction with specific vocational needs.

Thanks to our induction, development and management trainings, we accompany our employees throughout their mission, be it sales, greeting, hospitality, f&b, marketing…

All is in place to help you develop your competencies : Annual training program objectives, cumulated hours set aside for training (“DIF”), sabbatical for training (“CIF”), validation of vocation (“VAE”), retaining programs (“Période de Professionalisation), competencies evaluation (“Bilan de Competence”)…

Evolve

• Team Leader School
• Expert Team Leader program
• Management Program

At Disneyland Paris, 70% of our managers are recruited internally.

Get accompanied

Disneyland Paris encourages “professionalizing” tutors, a growing request over the years.

After 3 years in the operations, Tutors can validate their experience and obtain the title, “Company Tutor” (“Tuteur en Entreprise”), delivered by the French Chamber of Commerce.

The operational field trainers (“Formateurs Terrain”) are also essential elements in passing on the know-how.

Get informed

An “Internal Casting” service, job pages in our journal, permanent contact with the manager…

Disneyland Paris wants every one to be able to evolve within the company and in order to do so, provides clear, impartial information.

Laeticia, Manager Room Service DIsney's Hotel New York

I started at the resort in 1992 after training in sales. My first role was on a temporary food and beverage contract in Pizzeria Bella Notte. Then, after working for three years in different locations, I was given an important opportunity – the chance to become a location trainer responsible for welcoming restaurant newcomers. After a while I wanted to continue developing my career in catering, and so I set my mind on becoming a waitress. To do that I took several training modules and these further opened my eyes to the requirements of working in the service industry. In 1998, and after a six-month training programme, I became a team leader. The training programme I followed mixed theory and practical aspects in a variety of areas including internal company procedures and team management. I can say that my career as a Manager really began here. By working in different locations with a variety of teams, I’ve progressively built up my knowledge. Since 2004 I’ve been Room Service Manager at Disney’s Hotel New York where I’m responsible for a team of 25 people.

“Tomorrow every employee must be able to raise his “employability”. Apprenticeships, vocational training, mobility, internal promotions… the individual is at the heart of our human resources policy.
He develops his competencies in his own self interest and he develops the company.”
Jean-Noël Thioller, Director Employment and Reward